After-Sales Service
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Warranty period: Long term warranty extension; Lifelong maintenance.
Service response time: We promise to provide instant 24 hours continuous service and technical support after getting your inquiry.
Spare parts: We are always get the necessary spare parts ready with the screen before shipping.
Maintenance: Free maintenance will be gotten within warranty period, and after that, we will still provide technical support and spare parts with reasonable price.
Free training：Customers are welcomed to get free training here in Bmax factory, including all kinds of equipment operation. getting command of the equipment operation, software usage and troubleshooting recognition and solution.
Telephone visit: During the warranty period, the Bmax after-sales service department is in charge of making regular phone calls to our customes, getting to know the performance conditions of the products in time, to get less chance to meet the
trouble and solve the problem.
Software upgrade: We are providing lifelong maintenance for the whole system, and be always optimizing the function and software upgrade.
Providing online installation instruction service.
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